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Service Company
Aéroport Strasbourg, Bâtiment Blériot
67960 - Entzheim - France
Phone: +33 3 88 25 70 58

Sector of intervention

Energy efficiency - Sustainable urban planning
Under sector of intervention
Electric vehicles - Energy efficiency - Mobility and urban transport


Freshmile is a charging service operator for electric vehicles.


Freshmile operates charging stations and provides a full range of associated services: remote monitoring, technical operations, customer relationship management.


Freshmile is France’s largest independent charging service operator. Freshmile operates more than 1,500 charging points on behalf of more than 50 infrastructure owners, both public and private. Several thousand end-users have a Freshmile account. Each month, Freshmile operates several thousand charging sessions, commissions dozens of new charging points and enrolls several hundred new end-users.


As a charging service operator, Freshmile covers both roles described above: charging point operator (CPO) and electric mobility service provider (EMP or EMSP). CPO and EMP are complementary roles. Carrying out both roles together is the essential condition to provide seamless user experience.


As a CPO, Freshmile operates charging stations for private and public owners: cities and local councils, administrations, shops, companies, block of flats. Charging stations owners trust Freshmile with the activities pertaining to the technical operations of the charging infrastructure and to the management of access rights for end-users.


As an EMP, Freshmile provides end-users easy and reliable means to use the charging infrastructure, for both private and public charging stations: online account, web and mobile payment, real-time map with live status of charging points, mobile app for Android and iPhone, contactless cards and keyfobs, client relationship centre, helpdesk and hotline. Thanks to the “guest” mode, any user can charge and pay at any charging station, without even being requested to open an account.


Freshmile employs 15 electric vehicle specialists. The headquarters are located in Entzheim (Strasbourg) and the sales office is located in Suresnes (Paris). Freshmile's reference investor is Group Caisse des Dépôts, France's largest public institutional investor.


Freshmile invests heavily in R&D in order to develop software and solutions aimed at clients' future needs. R&D is entirely carried out in-house. Freshmile is backed by ADEME for its artificial intelligence project dedicated to charging stations.


With its 1,500 charging points under management, Freshmile has acquired the necessary reference and expertise to expand abroad. The first projects are commissioned in Germany late 2017.

Key figures

Staff: 15
Turnover: --
International turnover: --


Mr Arnaud Mora
Phone: +33 3 88 25 70 58


Cleantech - Eco-city - Service provider - Smart grid

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